Features
Communications
Full Account Branding
Add your logo and colors to your public Captyn pages
Automatic Registration Emails to Customers
All registrations, cancellations, moves, and anything else to do with your programs are automatically communicated to your customers.
Customized Communication
Customize all automatic email communications sent to your customers
Programming
Roster Management
Take attendance and move participants from one program to another in two clicks.
Participant Check In
Check in your participants when they show up to your program, or even them to check in themselves.
Track Finances
Custom reporting with billing categories for all of your financials.
Add-Ons
Sell merchandise, equipment, collect donations, etc. All a la carte without any added fees.
eSign Capability
Allow your participants to sign required waivers and forms to participate. Choose which ones to show on each program created.
Recurring Payments
Setup recurring payments to collect automatic, scheduled payments from your customers.
Recurring Credits
Setup recurring credits to automatically apply credits or scholarships to your participants.
One-time Payments + One-time Credits
Take care of one off payments or apply credit balances to your customers’ accounts.
Coupons
Create unlimited coupons, and assign to individual classes or offer globally. These can be one-time or recurring.
Smart Prorating
Charge your customers the appropriate amount if they join a training program already in progress (or turn it off).
Exclude Dates From Your Programs
Make sure to account for holidays or days when your coaches are not available. Set your pricing accordingly to account for this as well.
Recurring Schedules
Create Various Types of Programming with Recurring Schedule.
Add a Coach or Staff Member
Easily assign staff or coaches to your Programs for customers to choose.
Group Training
Setup group training for small or large sets of participants.
Private Lessons
Schedule one-on-one training sessions with your customers.
Waitlists
Maintain and manage a waitlist if your class fills up so you’ll know your classes will always be at full capacity.
Single Day or Multi Day Program Creation
Captyn can help you create a one-off event or an ongoing event.
Show Location, Coaches, and Description
Easily show all the important details to all of your customers on all devices.
Age Limits
Create programs for all ages or create age-specific options.
Manage Visibility
Make your programs visible exactly when you want them to be. Admins can manage any option at any time, regardless of visibility.
Public View Preview
Make sure your programs look just the way you need them to.
Hide From Public View
Hide certain classes from public view and show others. Admins can still register participants for hidden classes
Easily Duplicate Programs
Need to recreate last month’s class? Do it in one click.
Set Zones/Locations for Programs
Have as many unique locations or zones for your classes. Create them all and assign as needed when creating new programs for your participants.
Departments
Create multiple brands for multiple departments, multiple sports, and multiple locations within your organization to have targeted options. Assign staff to specific departments and create faster and easier experiences for your customers.
Payments
Track Finances
Custom reporting with billing categories for all of your financials.
Add-Ons
Sell merchandise, equipment, collect donations, etc. All a la carte without any added fees.
Secure and Fast Payment Processing
Money is in your account the next day with total security and PCI compliance.
Payment Method Updating
Allow customers or Admins to update a customers payment method to not miss a charge.
Recurring Payments
Setup recurring payments to collect automatic, scheduled payments from your customers.
Recurring Credits
Setup recurring credits to automatically apply credits or scholarships to your participants.
One-time Payments + One-time Credits
Take care of one off payments or apply credit balances to your customers’ accounts.
Coupons
Create unlimited coupons, and assign to individual classes or offer globally. These can be one-time or recurring.
Smart Prorating
Charge your customers the appropriate amount if they join a training program already in progress (or turn it off).
Send Payment Reminders
Let your customers know a charge is coming days before it is scheduled.
Pass Fees Along
Use Line Item Fees to pass along a certain percentage of the transaction amount to put more money in your pocket.
Add Charges or Credits to Checkout
Charge an initiation fee or apply a future credit to your customers when they checkout.
Refund Management
Refund all credit card payments directly from Captyn. No need to log into a payment gateway or call a provider to take care of your business.
Track Outstanding Balances
Never be left in the dark. Outstanding balances are presented to you upon login with a link to quickly text or email the customer.
Multi-student and Multi-class Discounts
Reward your customers for multiple enrollments.
Build A Cart And Checkout
Cart-style registration experiences allow your customers to sign up for multiple registrations for multiple participants and only check out once before signing in or creating an account.
Preview Invoices
Let you customers know what charges to expect for the next month.
Customer Billing History
Your customers can view a full billing history right from their account.
Tokens
Tokens may be issued and redeemed per account for anything. You can monetize tokens to be worth whatever you’d like. Tokens could be issued in lieu of real money (refunds and credits).
Record Cash/Check Payments
For invoice items with an outstanding balance, accept cash/check payments and record the payments easily.
Registrations
Fast Registration and Account Creation
Don’t get bogged down signing up for classes or making an account.
Information Collection
Health-related questions to t-shirt sizes to favorite colors–all stored and accepted in Captyn.
Roster Management
Take attendance and move participants from one program to another in two clicks.
Participant Check In
Check in your participants when they show up to your program, or even allow them to check themselves in.
Add-Ons
Sell merchandise, equipment, collect donations, etc. All a la carte without any added fees.
Add Internal Notes
Keep track of the details only you and your team need to know about.
Recurring Payments
Setup recurring payments to collect automatic, scheduled payments from your customers.
Recurring Credits
Setup recurring credits to automatically apply credits or scholarships to your participants.
Recurring Schedules
Create various types of programming with recurring schedule.
Private Lessons
Schedule one-on-one training sessions with your customers.
Waitlists
Maintain and manage a waitlist if your class fills up so you’ll know your classes will always be at full capacity.
Automatic Enrollments
Every registration is automatically enrolled with no Admin interaction.
Control Enrollment Counts
Create your programs with unlimited enrollments or set a cap for how many can sign up.
Roster Management
Get an easy-to-digest view of all programs on each day for seamless roster check-in and management.
Drop-in Enrollment Management
Quickly add an ad-hoc registrant to your classes.
Early Bird Discounts
Automatically adjust the price on certain dates.
Charge Option Management
Setup recurring, one-time, or even custom charges.
Varying Charge Rate Options
Set a flat rate for pricing each month or make it variable based on how many times the program meets.
Age Limits
Create programs for all ages or create age-specific options.
Move Enrollments
If a customer needs to change from one class to another, no problem. Easily move a customer from one class to another without having to deal with refunds and charges.
Multi-student and Multi-class Discounts
Reward your customers for multiple enrollments.
Smart Links for Classes
Easily build a custom filtered view to send to your customers or link from a site or social post.
Build A Cart And Checkout
Cart-style registration experiences allow your customers to sign up for multiple registrations for multiple participants and only check out once before signing in or creating an account.
Free Programs
Create classes with no charge for your customers.
Enrollment History
See a full history of all enrollments – upcoming, completed, canceled – directly from the participant profile.
Record Cash/Check Payments
For invoice items with an outstanding balance, accept cash/check payments and record the payments easily.
Customer Database
Information Collection
Health-related questions to t-shirt sizes to favorite colors–all stored and accepted within Captyn.
Add Internal Notes
Keep track of the details only you and your team need to know about.
Payment Method Updating
Allow customers or Admins to update a customers payment method to not miss a charge.
Create New Participant Profiles
Each new registration creates a new profile (if needed).
Apply Registrations to Existing Profiles
New registrations will apply to existing profiles if already in your Captyn account.
Roster Management
Get an easy-to-digest view of all programs on each day for seamless roster check-in and management.
Duplicate Management
Easily clean up duplicate contacts and move participants between accounts if needed.
Connected Participants
Have multiple, connected participants under the same account level profile.
Evaluations
Add evaluations for your participants to track their progress and make recommendations and even produce a PDF Certificate for your participants
Track Outstanding Balances
Never be left in the dark. Outstanding balances are presented to you upon login with a link to quickly text or email the customer.
Smart Filters
Easily find what you’re looking for as an admin or as a customer using our simple click-to-filter methods.
Duplicate Account Prevention
Captyn helps stop duplicates before they happen.
Full Billing History for Customers
Your customers can view a full billing history right from their account.
Enrollment History
See a full history of all enrollments – upcoming, completed, canceled – directly from the participant profile.
Universal Search
Quickly find any participant from wherever you are in Captyn.
Departments
Create multiple departments, multiple sports, and multiple locations within your organization to have targeted options. Assign staff to specific departments and create faster and easier experiences for your customers.
Custom Terms for Participants
These include terms like Student, Camper, Athlete, etc.
See these features in action.
We’d love to show you how it works!
